Refund Policy

Refund & Return Policy

Because DryBritches products are personal hygiene items, all sales are final. We're unable to accept returns or exchanges once an order has shipped. This lets us guarantee that everything we send is new, unopened, and sanitary for every customer.

Damaged, defective, or incorrect items
Your order should arrive in perfect shape. If anything shows up damaged, defective, or isn't what you ordered, we'll make it right. Email us at contact@drybritches.com within 7 days of delivery with your order number and a photo of the issue.

Lost or missing packages
If tracking says delivered but your package hasn't arrived, or it's badly delayed, email contact@drybritches.com and we'll help track it down and sort it out.

Order changes & cancellations
Need to change or cancel? Email contact@drybritches.com as soon as you can. We ship quickly, so we can only make changes before an order is packed, once it's on its way, we can't modify or cancel it.

Questions?
We're a small team and happy to help. Reach us anytime at contact@drybritches.com.